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وظائف شاغرة بالسعودية مطلوب "Receptionist - Riyadh - SAMACO Automotive Career Site" للعمل Jobs in Saudi Arabia Job Details : وظائف شاغرة بالسعودية مطلوب "Receptionist - Riyadh - SAMACO Automotive Career Site" للعمل Jobs in Saudi Arabia

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  Objective: Ensure the highest level of customer care and satisfaction at all times

  
  
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  • Maintain presence at reception desk, ensuring that all customers queries, whether in person or on the telephone, are answered and dealt with immediately.
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  • Page members of staff as needed, monitoring where and to whom customers are referred.
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  • Establish message and sign in and out systems to monitor whereabouts of key personnel at all times.
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  Objective: Ensure all customers and visitors receive a pleasant and courteous welcome, promoting the professional image of the company.

  
  
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  • Develop and maintain excellent working relationships with customers by meeting and exceeding their expectations.
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  • Direct all customers towards the seating area when waiting for attention and offer refreshments.
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  • Ensure the reception desk is kept tidy to promote the professional image of the Retailer.
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  • Handle dissatisfied customers calmly and bring customer complaints to the attention of the Brand Manager immediately.
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  Objective: Answer all internal and external calls swiftly and direct them effectively

  
  
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  • Answer all calls promptly and in a consistently professional and friendly manner.
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  • Ensure all calls are properly identified and announced and the caller’s business is established.
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  • Notify the Brand Manager of calls not being answered or returned by any member of staff.
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  Objective: Help Retailer to achieve industry-leading standards of process efficiency and cost control

  
  
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  • Listen carefully and write messages clearly and legibly.
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  • Ensure all requested administration, documentation and communications are completed in an accurate and timely manner.
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  • Develop and maintain effective communication with all Retailer personnel.
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  • Develop and maintain effective communication with all visitors to the Retailer.
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   Objective: Ensure compliance with company policies and industry guidelines

  
  
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  • Operate within the law at all times.
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  • Ensure all health and safety legislation and internal procedures are followed.
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  • Operate at all times within company policy.
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Job Details

Posted Date:	2018-05-07
Job Location:	Riyadh, Saudi Arabia
Job Role:	Customer Service and Call Center
Company Industry:	Other

Preferred Candidate

Career Level:	Entry Level
Nationality:	Saudi Arabia

Apply for the job" Receptionist - Riyadh - SAMACO Automotive Career Site" Click here

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