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وظائف شاغرة بالسعودية مطلوب "National Service Manager - Alesayi Motors" للعمل Jobs in Saudi Arabia Job Details : وظائف شاغرة بالسعودية مطلوب "National Service Manager - Alesayi Motors" للعمل Jobs in Saudi Arabia

SUMMARY OF POSITION: 

To ensure the company offers the best service to all customers by leading all the staff in the Service department and to improve customer retention and satisfaction.

Reports to: Director- Aftersales.

Direct Subordinates: Service, Body shop, Warranty & Tech. Managers, and Service Admin. staff.

Coordinates with: Sales, Finance, HRD, Training, IT & Parts Managers, manufacturer’s representatives, suppliers and other company representatives.

THE MAIN JOB FUNCTION:

• To organize all service department activities to ensure the most efficient and profitable operation of the Service Department to satisfy customers and enhance customer relationships.
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• To develop service network national-wide based on the company’s strategy.
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• To ensure that the Service Department achieves target objectives.
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• To ensure premises, tools, equipment and other dealership assets are controlled and used effectively.
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• To organize the service department and in particular, control resources and assets at a level commensurate with profit targets.
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• To create an environment where the department and its staff develop and excel.
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• To enhance the reputation of the company at every opportunity when interacting with others.
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• To keep excellent relationship and communication with manufacturers and suppliers.
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•  To implement Manufacturer's Dealer Operations Standards at all service centers.
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•  To prepare the annual budget for all service department.
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•  To maximize departmental profitability through the effective marketing and sale of labor, parts, accessories, lubricants, other charges, and other value-added products and services.
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• To maintain an effective control of expenses in line with agreed objectives.
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•  To set up KPIs for service division and to evaluate their performance and guide them to improve their service quality, customer satisfaction, customer retention, to improve service quality.
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•  To train and improve service staff for their performance and ability to meet customer’s needs for service satisfaction.
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•  Any other assignments from Management.
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Job Details

Posted Date:	2018-12-13
Job Location:	Jeddah , Saudi Arabia
Job Role:	Management
Company Industry:	Automotive

Preferred Candidate

Career Level:	Management
Gender:	Male
Nationality:	Saudi Arabia
Degree:	Bachelor's degree

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