وظائف خالية للمصريين مطلوب "IT Specialist - CollectPlus Services" للعمل Jobs in Egypt Job Details : وظائف خالية بمصر مطلوب "IT Specialist - CollectPlus Services" للعمل براتب مجزى Jobs in Egypt
Provides IT support, training, and orientation for new technology users
Offers troubleshooting, support, and repair when IT equipment or networks malfunction
Provides phone, live chat, or in-person support, depending on the organisation's scope
Asks directed questions regarding equipment and networks to assess IT issues
Follows scripts to provide effective and well-tested support
Walks clients through solutions to solve problems and directs questions to supervisors or specialists when necessary
Demonstrates great customer service skills, listens carefully, and exercises patience
Documents daily tasks, training, and support sessions to inform the department and organisation better regarding IT support needs
Maintains records of hardware and software inventory
Assists with maintaining information security through controlled hardware or software installation and staff education
Works with a team of installation, network, security, and support specialists
Follows emergency plans for equipment, power, or security failures when necessary and protects data and security
Specialises in IT support for a particular industry, such as wireless technology, healthcare, or finance
Advances knowledge of current technology and support solutions by attending workshops and continuing education courses
Stays updated regarding new technology through industry news
Job Details
| Posted Date: | 2018-11-26 |
| Job Location: | Cairo, Egypt |
| Job Role: | Information Technology |
| Company Industry: | Banking |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
وظائف للمصريين مطلوب "IT Specialist - CollectPlus Services" للعمل براتب مجزى Jobs Egypt
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وظائف للمصريين مطلوب "IT Specialist - CollectPlus Services" للعمل براتب مجزى Jobs Egypt
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