وظائف شاغرة بالسعودية مطلوب "IOC/ QA Engineer - Wipro Arabia Ltd" للعمل Jobs in Saudi Arabia Job Details : وظائف شاغرة بالسعودية مطلوب "IOC/ QA Engineer - Wipro Arabia Ltd" للعمل Jobs in Saudi Arabia
• Ensure best in class Infrastructure operation service is being offered to IT and business.
• Apply technical & analytical skills to support Infrastructure functional & monitoring teams by leading the following processes: problem, change, root-cause analysis and maintenance processes.
• Direct Report To: Manager, Infrastructure Operations Center, IT MEA Services
Key Accountabilities :
o Lead problem management efforts within Infrastructure to resolve and identify the root-cause of service interruption/degradation.
o Lead service improvements and optimization opportunities within the Infrastructure domain.
o Ensure Infrastructure is compliant when it comes to service availability by leading efforts that yield to a better service availability such as the elimination of single point of failures.
o Work with Infrastructure team and other domains to build and establish a service map and maintain it.
o Lead health check activities within Infrastructure and follow-up with concerned teams to ensure all findings are taken care of.
o Explore & suggest opportunities for integrations & automations within Infrastructure.
o Generate basic and advanced reporting. Both regularly and on demand
o Create, develop, improve and maintain processes relative to Infrastructure Operations.
o Work very closely with the monitoring team to analyze trending events, alerts, service degradation & interruptions and provide appropriate recommendations/action items. Then follow up with concerned teams to ensure these actions items were implemented.
o Develops and promotes a knowledgebase.
o Lead reporting efforts related to Infrastructure operation metrics (service availability, event counts, error counts etc…)
o Lead The execution of Enhancement project the IOC monitoring and its tasks.
Job Details
| Posted Date: | 2018-11-19 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Information Technology |
| Company Industry: | Information Technology |
Preferred Candidate
| Career Level: | Management |
وظائف شاغرة بالسعودية مطلوب "IOC/ QA Engineer - Wipro Arabia Ltd" للعمل Jobs in Saudi Arabia
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وظائف شاغرة بالسعودية مطلوب "IOC/ QA Engineer - Wipro Arabia Ltd" للعمل Jobs in Saudi Arabia
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