وظائف خالية للمصريين مطلوب "Multinational Banking Customer Service Executive - Pillars Consultancy & Recruitment" للعمل Jobs in Egypt Job Details : وظائف خالية بمصر مطلوب "Multinational Banking Customer Service Executive - Pillars Consultancy & Recruitment" للعمل براتب مجزى Jobs in Egypt
Main Duties: Acquire and update knowledge on procedures related to relevant process.Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks.Ensure that the productivity, quality levels are achieved as per the standards sent for the process.Demonstrate ways to improve customer service, increase productivity.Assist line manager/supervisor with managing day-to-day operations and support colleagues on process if needed.Participate in team meeting / team activities and work towards sustaining team spirit.Support achievement of team objectives.Proactively identify issues, if any, and escalate.Provide service to customers by focusing on resolving requests efficiently, accurately, and professionally.Demonstrate
knowledge of features, benefits and procedures and take initiative to
review daily process updates for defect free implementation.To
maintain internal and external control standards, including the timely
implementation of internal and external audit points together with any
issues raised by external regulators.Meet targets on productivity and accuracy as per the targets and metrics defined for the process.Instructions/requests to be correctly interpreted understood and implemented.Ensure that the process related procedures are implemented as per the process manuals.Ensure that fraud/errors/irregular transactions (if any) are identified and escalated.Agreed volume of work is handled contributing to the achievement of the unit/department/center performance target.Identify and escalate potential show stoppersContribute to the creation of a supportive work environment driven by people centric valuesBuild professional relationships with colleagues in other areasEnsure that each work is completed in accordance with established procedures and standards.
Corporate Benefits Open, connected and dependable work environment.A competitive basic salary and annual discretionary bonus scheme (based on yearly performance and behaviour).Medical insurance (MetLife) coverage for yourself, your spouse and children which includes surgeries, optics and dental.A staff rate personal loan.Special rates to our staff (e.g. sports club restaurants, hotels, gym and car merchants).5-day work in shift pattern, with night shift allowance provided.Progressive career advancement opportunities.Transportation provided to all our staff with door to door conditions when applicable.Opportunities for social and sports activities.Educational Policy.Professional global Career progression. Our organization offers great facilities such as On site Restaurant, vending machines which includes (coffee, tea, different options for Snacks).Activities / games area which includes ( Billiard, Ping pong, and baby foot)On floor play station room.A walking distance Coffee shop.We
have a dedicated team (Engagement and Culture) focuses on having an
engaging, motivating working environment, looksafter the overall
employee’s experience throughout their journey.
Job Details
| Posted Date: | 2018-03-31 |
| Job Role: | Banking |
| Company Industry: | Customer Service |
| Monthly Salary: | US $500 |
Preferred Candidate
| Career Level: | Fresh Graduate |
| Nationality: | Egypt |
وظائف للمصريين مطلوب "Multinational Banking Customer Service Executive - Pillars Consultancy & Recruitment" للعمل براتب مجزى Jobs Egypt
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وظائف للمصريين مطلوب "Multinational Banking Customer Service Executive - Pillars Consultancy & Recruitment" للعمل براتب مجزى Jobs Egypt
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