وظائف شاغرة بالسعودية مطلوب "Assistant Vice President Client Services - HSBC" للعمل Jobs in Saudi Arabia wazeef job vacancies فرص عمل وشواغر اليوم

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وظائف شاغرة بالسعودية مطلوب "Assistant Vice President Client Services - HSBC" للعمل Jobs in Saudi Arabia Job Details : وظائف شاغرة بالسعودية مطلوب "Assistant Vice President Client Services - HSBC" للعمل Jobs in Saudi Arabia

This role holder is responsible for assisting the Vice President Client Services in managing the assigned client relationships. This role is also responsible for professionally managing customer relationships and offering premium level of customer service and ensuring high level of customer satisfaction.

Principal Accountabilities:

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• Manage assigned Custody and clearing clients through responding to their queries, provide complete and clear information within a turnaround time of 24 hours.
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• Manage the account opening and setup process for foreign institutional clients including Global custodians while ensuring everything is in alignment with internal audit, compliance and regulatory requirements and HSBC standards.
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• Review documents and obtain regulatory approval acting through Compliance teams.
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• Periodically update client in case of missing/unauthenticated documentation or delay in obtaining regulatory approval.
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• Liaise with operations team to open the accounts within the agreed timeline, and in setting up GHSS tariffs and SWIFT reporting.
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• Obtain all required custody related documents, such as authorized signature list, reporting set up and frequency, POA’s, standing instructions and fax indemnities.
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• Maintain a central database of all accounts opened with details of relationship counterparty, GHSS Codes, SI’s, Subscription fees and discounts.
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• Maintain client mandate files which include custody agreement, Tariff authorized signatories for cash and trading, POA’s, SLA’s, operational summary sheet 9and overall communication summary), standing instructions, fax indemnities, KYC, World checks, SAMA approvals and Account opening checklist.
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• Analyse the trend of client queries and suggest improvements to existing processes to avoid follow up queries.
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• Work on completion of business proposals, due diligence documentation and SLA’s and ensure timely submission to customers.
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• Maintain and update as needed an operational summary sheet for each client which should list accounts opened, customer number, and contact list for settlements. Documentation/FX cash management/ authorized traders...etc., reporting requirements and address details and any standing instructions in place
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• Reviews regular client contact to monitor on-going level of satisfaction with services, and aim to resolve any outstanding issues and address client feedback on service and operations
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• Provides inputs to the team and Vice President Client Services on customer needs and trends in the market, which are commercially viable in order to enable product enhancement thus catering to customer needs.
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• Keeps up-to-date on all the services and products the customers are utilizing from the bank, and issues, inquiries or requests
  
  

  Job Details

  Posted Date:	2018-03-04
  Job Location:	Riyadh, Saudi Arabia
  Job Role:	Accounting and Auditing
  Company Industry:	Banking

  Preferred Candidate

  Career Level:

  Mid Career

  
  
  
  
  
  
  
  Apply for the job" Assistant Vice President Client Services - HSBC" Click here
  

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