وظائف شاغرة بالسعودية مطلوب "Regional Engineering Manager - KSA & Bahrain" للعمل Jobs in Saudi Arabia Job Details : وظائف شاغرة بالسعودية مطلوب "Regional Engineering Manager - KSA & Bahrain" للعمل Jobs in Saudi Arabia
Reporting into the Regional Director KSA and Oman, the Regional Engineering Manager - KSA & Oman, will support the regional and country management team by taking overall responsibility for the engineering function within the region. The job holder will strive to continually improve our customer experience whilst ensuring technical compliance. The role will be split into two areas of primary responsibility:
1. KSA: Full responsibility for the day-to-day running of the KSA engineering department (including but not limited to depot engineering, mobile engineering, 3rd party services and operations)
The Service Manager will lead the team of Service Engineers to ensure operational, technical and financial performance targets are met for their assigned depot and operational focus.
This will include service improvement and any associated financial budgetary oversight while constantly seeking improvements to drive operational excellence. The role holder will also develop and implement plans to ensure that projects and repairs are delivered on time and on budget.
The Service Manager will also play an active part in strengthen our existing customer relationships by providing expert advice and servicing their customers to an extremely high standard. They will also support the wider business teams by identifying opportunities for additional, repeat or new business.
Within the 3rd Party Maintenance business the Service Manager will provide guidance on pricing and service level requirements to ensure the business achieves its profitability and SLA targets. They will ensure required performance trackers are completed measuring utilisation and costs.
This is a hands-on role working on a variety of powered access equipment working on site and off site. It is based in the depot but will also require travel to sites when required.
2. Bahrain: To provide support to the Region and oversight of the in-country Service Manager
To provide support in all aspects of the Engineering function, and improving the quality and reliability of the fleet, sharing best practice and providing leadership and support the country’s engineering team.
Responsible for ensuring engineering systems, process and operating procedures are aligned and in compliance with Group requirements – safe, effective, efficient and compliant with all local territory statutes. Working closely with Country Service Managers/Coordinators across the GCC to maintain and enhance the standards of quality engineering and reliability set by the Group Executive.
As the central facilitator for technical engineering in the KSA and Bahrain region you will provide support and guidance for the technical discipline across both countries. As a key member of the Middle East Technical Forum you will support the long-term technical strategy of Rapid.
You will support advancing the proposition we can offer our customers in terms of service quality and technical capability. You will ensure accurate data capture and providing reports on engineering performance and bespoke reports as required.
Provide Technical/Engineering leadership and support across KSA & Bahrain striving to continually improve our customer experience while ensuring Engineering Quality Management Systems are adhered to.
Lead the KSA & Bahrain regional Technical Services function, ensuring that customers receive the best possible response and the Management Information (MI) output is accurate and relevant
Be an ambassador for Health & Safety and to ensure compliance for quality, health and safety relating to engineering in coordination with the local county leads
Develop and lead regional strategies to reduce machines under repair, improve PDI’s & drive down <3 day breakdowns
Produce appropriate reporting for the KSA & Bahrain Regional Director on pre-agreed Key Performance Indicators for engineering technical function
Assist members of the sales team on visits relating to service levels, technical enquiries etc.
Ensure workshop QHSE Standards are met within the region
Ensure all Engineering function Human Resources issues are resolved in line with Rapid guidelines
To ensure availability, quality, reliability and appearance of fleet is within company guidelines
Work alongside the KSA & Bahrain regional teams to ensure customer engineering/reliability issues are dealt with
Responsible for the prioritising of regional repairs to maximise regional machine availability
Provide technical support and advice to the depot CI Champion, relating to the depot CI processes, individual costs etc
Work with UAE & Oman regional teams on improving poor performing areas
Record and report on all Accidents & Incidents at a KSA & Bahrain regional level
Support and identify training and development needs of all engineering staff within the KSA & Bahrain region and ensure provision of training and development in line with achievement of individual, depot and corporate objectives in accordance with management systems and Health and Safety Procedures
Ensure that effective induction training takes place in accordance with Company procedures
Conduct monthly workshop reviews with the Foreman or Service Manager & Country Managers
Interviewing of potential new engineering staff as required
Management of engineering staff role changes as required
Instigate performance management plans and staff grievances and disciplinary action as required
Ensure that plans are in place to cover periods of staff absence
Provide practical advice and hands on support ensuring best practice is shared and adopted
Monitor Depot and KSA & Bahrain regional performance against agreed Company Key Performance Indicators and support Depot achievement
Ensure all workshop processes conform to the Company Service, Tech X and Maintenance Policy
Contribute to defining and implementing best practice systems and processes
Assist in the implementation of new engineering software systems
Responsible for KSA & Bahrain regional spares & repairs cost budget
Set the standards of ethics, behaviour and attitude required in the workforce by demonstrating management best practice and commitment to company values.
In addition to the above the Job Holder shall carry out any other duties as are deemed necessary to carry out the role.
Job Details
| Date Posted: | 2018-02-27 |
| Job Location: | Dammam, Saudi Arabia |
| Job Role: | Management |
| Company Industry: | Construction; Engineering; Automotive |
Preferred Candidate
| Career Level: | Management |
| Gender: | Male |
وظائف شاغرة بالسعودية مطلوب "Regional Engineering Manager - KSA & Bahrain" للعمل Jobs in Saudi Arabia
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وظائف شاغرة بالسعودية مطلوب "Regional Engineering Manager - KSA & Bahrain" للعمل Jobs in Saudi Arabia
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