وظائف شاغرة بالسعودية مطلوب "Help Desk Operator - SETE Energy Saudia For Industrial Projects Ltd." للعمل Jobs in Saudi Arabia Job Details : وظائف شاغرة بالسعودية مطلوب "Help Desk Operator - SETE Energy Saudia For Industrial Projects Ltd." للعمل Jobs in Saudi Arabia
Duties & Responsibilities
Respond to requests for technical assistance, via phone, electronically
Log all help desk interactions
Administer help desk software
Redirect problems to correct resource
Identify and escalate situations requiring urgent attention
Track and route problems and requests and document resolutions
Prepare activity reports
Inform management of recurring problems
Stay current with system information, changes and updates
Specific Accountabilities:
Analyzing each service request in order to determine if it is applicable to the Scope of Work
Create work orders for each service request and forward it to each section of concern
Entering the data from Preventive Maintenance work orders to the system
Extract all necessary data and reports from the system
Close all completed work orders and service request.
Job Details
| Posted Date: | 2018-04-23 |
| Job Location: | Jeddah , Saudi Arabia |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Energy |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Male |
| Nationality: | Saudi Arabia |
| Degree: | Bachelor's degree |
وظائف شاغرة بالسعودية مطلوب "Help Desk Operator - SETE Energy Saudia For Industrial Projects Ltd." للعمل Jobs in Saudi Arabia
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وظائف شاغرة بالسعودية مطلوب "Help Desk Operator - SETE Energy Saudia For Industrial Projects Ltd." للعمل Jobs in Saudi Arabia
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